Chad Fowler: SaaS isn't dead. Sameness is.

"Companies will still pay other companies to host important software, secure it, operate it, maintain authoritative data, track regulatory changes, connect to external networks, and answer the phone when something breaks.

What is much less obviously going to survive is the assumption that ten thousand different companies should use substantially the same application.

The next SaaS company may run one service underneath ten thousand different applications."

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